SOONEET Facility Services — Portfolio Facility Operations, Fully Integrated
SOONEET Facility Services

Portfolio Facility Operations,
Fully Integrated.

We replace vendor chaos with portfolio-level facility management — emergency response, preventive maintenance, and capital projects across all your locations.

Request a Free Portfolio Audit
Professional team delivering service
70%
of subs overbill without oversight
3–5x
cost of reactive vs. preventive
2 hr
emergency response SLA
80%
of work orders handled in-house
Modern commercial property

Your complete facility operations partner. Beyond contractors and software.

Most portfolio operators juggle dozens of vendor relationships across their properties. SOONEET eliminates that fragmentation. We're your single facility operations partner — embedding field professionals on-site, coordinating licensed specialists, and managing everything from routine repairs to compliance documentation. One partner handling all maintenance across every location you operate.

Managing maintenance across multiple properties is broken.

Institutional portfolio operators are drowning in vendor chaos, compliance risk, and invisible costs — and your teams are spending more time chasing contractors than managing properties.

Vendor Chaos

15+ vendor relationships per property. No unified tracking, no accountability, no SLAs. Every plumber, electrician, and HVAC tech operates independently with different invoicing, different response times, and different quality standards.

Compliance Risk

Maintenance failures trigger regulatory citations, fines, and corrective action plans that consume weeks of management time. One missed fire safety test can freeze operations. Without centralized compliance tracking, you're exposed.

Invisible Costs

No centralized data on spend per property, per trade, or per unit. Industry data shows 70% of subcontractors overbill when there's no oversight. Without invoice auditing, you're overpaying and don't know it.

Reactive Culture

Emergency repairs cost 3–5x more than preventive maintenance. Without PM programs, you're always firefighting — replacing HVAC systems that should have lasted 20 years in 8, paying emergency rates for problems that were preventable.

Everything your properties need. Nothing you have to manage.

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24/7 Emergency Dispatch

One phone number for everything. Emergencies triaged and dispatched within 30 minutes, on-site within 2 hours. After-hours on-call rotation included.

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Embedded Field Professionals

A dedicated SOONEET team member assigned to your property cluster. Branded vehicle, fully equipped, on-site daily handling routine repairs and PM tasks.

Compliance Documentation

Inspection-ready maintenance logs mapped to NY DOH and NJ DHSS criteria. Fire safety testing schedules, HVAC maintenance records, environmental safety logs — always audit-ready.

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Preventive Maintenance

Scheduled PM programs for HVAC, fire systems, plumbing, elevators, generators, and building envelope. Prevent the emergency before it happens.

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Spend Analytics & Benchmarking

Monthly reports: cost per property, cost per trade, cost per unit — with peer benchmarks. Know exactly where your money goes and where you can optimize.

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Invoice Auditing

Every subcontractor invoice reviewed for accuracy before you pay. Overbilling caught and corrected. On average, auditing alone saves clients 8–15% on sub spend.

The SOONEET Model

We don't just dispatch subcontractors. We embed a dedicated field professional in your property cluster who handles 80% of daily maintenance — and coordinate licensed specialists for the rest.

In-House Your Embedded Technician

A dedicated SOONEET field professional is assigned to your property cluster. They handle routine maintenance daily — faucet repairs, painting, drywall patching, light fixtures, door hardware, HVAC filter changes, preventive maintenance inspections, and dozens of other tasks.

Coordinated Licensed Specialty Trades

For work requiring licensure — electrical, plumbing, HVAC repair, fire systems, elevator maintenance, pest control — SOONEET dispatches from our vetted subcontractor network. We handle vendor selection, insurance verification, SLA enforcement, quality control, and invoice auditing. You never talk to a subcontractor directly.

Projects Unit Turnovers & Capital Improvements

When a unit turns over or your building needs upgrades, SOONEET manages the entire project through our trusted construction partners. Full renovation capability — from light refreshes to gut renovations, lobby upgrades to parking lot repaving — without you sourcing a single contractor.

Data Reporting & Intelligence Layer

Every work order, every vendor interaction, every dollar spent is tracked in our system. You receive monthly reports with cost per property, cost per trade, SLA compliance rates, preventive vs. reactive ratios, and peer benchmarks. This data drives smarter decisions about your maintenance spend and capital planning.

Professional team collaboration
Modern senior living facility
"Your residents deserve a facility that's always safe, always comfortable, and always inspection-ready. That's what we deliver."
— The SOONEET Standard

Built for institutional portfolio operators.

We work with multifamily and senior housing operators managing 10+ properties who need one partner to replace fragmented vendor relationships.

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Multifamily Portfolios

  • Pre-sale deferred maintenance sprints
  • Post-acquisition vendor consolidation
  • Unit turnovers at portfolio scale
  • Emergency flood/fire mitigation
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Assisted Living Portfolios

  • Regulatory compliance built in (DOH, fire safety)
  • Specialized infection control protocols
  • Life safety systems expertise
  • Family move-in/move-out coordination

Maintenance failures aren't inconveniences — they're regulatory events.

In assisted living, a broken fire alarm, failed HVAC, or deteriorating bathroom can trigger state citations, fines, corrective action plans, and admission freezes.

Without SOONEET

  • Maintenance logs are incomplete or missing
  • Fire safety testing falls behind schedule
  • HVAC failures during inspections trigger citations
  • Corrective action plans consume management time for weeks
  • Repeat violations risk fines and admission freezes
  • No audit trail to demonstrate due diligence

With SOONEET

  • All maintenance mapped to state inspection criteria
  • Automated PM scheduling ensures nothing falls through
  • Digital audit trails ready before every inspection
  • One call resolves issues — no chasing vendors
  • Your facilities stay inspection-ready, always
  • Documented compliance history builds regulatory trust
Well-maintained property exterior
"One partner. Every trade. Every facility. Always compliant."
— SOONEET Facility Services

Ready to Simplify Your Maintenance?

The portfolio audit is free. You have nothing to lose and full visibility to gain.

Request a Free Audit